Data Deletion Instructions

Before you begin

Note It does not currently provide a self-service account or organization deletion control. Deletion requests are handled by email and verified before action is taken. This protects users and organizations from unauthorized or accidental deletion.

How to submit a request

1. Email fazil@zorxmedia.com from the address associated with your Note It account.
2. Use the subject line Note It data deletion request.
3. State whether you want to delete your user account and associated personal information, or an organization workspace and its related records.
4. Include your account email and the organization or typing-centre name. Do not email passwords, document scans, Emirates ID numbers, passport numbers, or other unnecessary sensitive information.
5. Respond to any reasonable verification request. Organization-wide deletion must be requested or approved by an authorized owner or representative.

What happens next

We will acknowledge the request through an appropriate contact channel, verify the requester's identity and authority, identify the affected account or workspace, and confirm the scope before deletion. We may ask for clarification where deleting an organization would also remove customer, company, document, version, renewal, follow-up, notification, or activity records belonging to other authorized users.

Scope of deletion

Depending on the verified request, deletion may cover the authentication account, profile, organization membership, organization configuration, customer and company records, document metadata and private files, extracted or corrected information, document versions, renewal and follow-up records, and tenant notification history.

If the request concerns records entered by your employer or another organization, that organization may control those records. We may direct the request to the organization or require its authorization before deleting them.

Information that may be retained

Some limited information may be retained when reasonably necessary for security, fraud prevention, legal or financial obligations, dispute handling, service integrity, or legitimate operational requirements. Where deletion from active systems is appropriate, residual copies may remain temporarily in protected backups until they are overwritten through normal backup processes.

Need help?

Contact fazil@zorxmedia.com and explain what you need without sending unnecessary sensitive documents.

For more information, read the Privacy Policy and Terms of Service.